Case Study - North Lanarkshire Council

In June 2017, Abergower were successful in the award of contract to digitise all documentation regarding historic Asbestos reports from the Housing Department of North Lanarkshire Council.

The process consisted of the following key steps;

• - Identify form type
• - Categorisation
• - Preparation for Scanning
• - Document Scanning
• - Document Information Indexing
• - Upload of Images and Data to Client via Secure Transfer

From experience with previous projects for other major housing departments and discussing in detail the deliverables needed to make this project a success, Abergower delivered all services to the client specific requirements.

Specific challenges included:

• - Boxes containing several form types.
• - Identification and sorting multiple categories of forms for different processing rules.
• - Development of a reliable and professional tracking and logging system.
• - The set-up of multiple job types to meet specific user requirements.
• - The need to achieve 100% accuracy to correctly index every form.

The onsite digitisation of this project consisted of 99 boxes, 43,969 forms and 147,836 images.

Commenting on the service, Fraser Stalker of North Lanarkshire Council stated

“Abergower provided a very professional and quality-oriented service for this important project, we were very impressed in the consultative approach they took with a complex requirement and we are delighted with the end result”